4 — Platform Support Models
Purpose
[stub: platform-support-models]
Metadata
| Author | Amit Singh |
| Scope | internal-developer-platforms |
Local graph
Related notes
1 — Platform Operations
Day-two operational responsibilities for running the platform itself as a production system.
2 — Platform Reliability
Reliability engineering applied to the platform's own control plane: the platform going down blocks every team behind it, not just one service.
3 — Platform Observability
Observability requirements for the platform's own control plane and workflows, distinct from the observability the platform provides to its tenants.
5 — Incident Management
Incident management specific to platform outages, where the blast radius is every consuming team rather than a single service's users.