# Projects
All Projects notes →Engagement Model
How teams engage the platform team — intake, support tiers, and SLAs.
Glossary
Shared vocabulary for the platform.
Quickstart: Onboard in 30 Minutes
Get a service emitting metrics, logs, and traces to Grafana Cloud in **30 minutes**.
00 — Start Here
Orientation for anyone joining or consuming the ShipSolid observability platform.
Team Charter & Ownership Model
Who owns the platform, how decisions get made, and what teams can expect from us.
Vision & Mission
Why the ShipSolid observability platform exists and where it is going.
Logs Instrumentation Guide
How to instrument a service for **logs** on the ShipSolid observability platform.
Metrics Instrumentation Guide
How to instrument a service for **metrics** on the ShipSolid observability platform.
Naming & Label Schema
The canonical label and resource-attribute schema every signal must follow.
Onboarded Teams Registry
Registry of teams onboarded to the platform and their onboarding state.
Onboarding Checklist
The definitive checklist for taking a service from zero to fully observable.
Service Catalog
Registry of all services emitting to the platform, with owner and on-call.
02 — Service Onboarding
Paved-road guides to take a service from zero to fully observable.
Traces Instrumentation Guide
How to instrument a service for **distributed traces** on the ShipSolid observability platform (OTel
Logging Implementation Guidelines
**Applies to:** All teams deploying services to the ShipSolid SRE Observability platform (AKS, Azure
Logging Contract
**Applies to:** All application teams deploying to AKS clusters monitored by the ShipSolid SRE
Metrics Contract
**Applies to:** Application teams exposing custom business or application metrics on the ShipSolid SRE
Onboarding a New Service to the Observability Platform
**Owner:** SRE Team **Last Updated:** 2025-05-01 **Applies to:** Any new service being deployed to
Resource Label & Tag Naming Convention
**Status:** Active **Last Updated:** 2026-03-24 **Applies To:** Grafana Cloud (cost attribution),
Tracing Contract
**Applies to:** Application teams implementing distributed tracing on the ShipSolid SRE Observability